A social place with
real boundaries.

Profiles, spaces, and connection with less noise.

Profiles with boundaries

ELM profiles are not built to expose everything by default. What people can see depends on visibility, friendship, and the boundaries you set.

Spaces for communities and creators

Spaces are where communities, creators, and groups live on ELM. Some are public to explore, while others are invite-only, hidden, or restricted by membership and age settings.

Less noise, more control

ELM is designed to feel calmer and more intentional, with clearer boundaries around profiles, spaces, and who can interact with you.

Eliza
Eliza
Friends Only
12
Beautiful evening
Sarah M.
Sarah M. Love this shot!
in Friends Space
❤ 12 Sarah M, Jason P. and 9 more ↩ 50
Sarah M. Reply to Sarah...

Information

Policies, privacy, security, deletion, and help.

Support

Help with ELM.social accounts, access, platform questions, and safety issues.

Account & Access

Choose the issue you need help with.

General Help

Choose a topic to continue.

Impersonation

Report accounts pretending to be you or someone else.

What counts as impersonation?

Accounts pretending to be a real person, brand, organisation, or trusted identity they are not.

What should I include?

Include who is being impersonated, the profile or content involved, and why you believe the identity is false.

What should not be reported here?

General disagreements or non-safety issues should use normal support, not the safety report flow.

When you are ready, start the report form below.

Harassment or Abuse

Report threatening, abusive, or harmful behaviour.

What belongs here?

Threats, abuse, intimidation, targeted harassment, or harmful repeated behaviour.

What should I include?

Include the profile, content, or space involved and enough detail for review.

Ready to continue?

When you are ready, start the report form below.

Suspicious Activity

Report compromised, deceptive, or unsafe-looking behaviour.

What belongs here?

Possible compromised accounts, scams, misleading behaviour, or unsafe patterns.

Ready to continue?

When you are ready, start the report form below.

Immediate Safety Concern

Use this for urgent safety-related issues.

When should I use this?

Use this for urgent situations where speed matters more than normal support review flow.

Ready to continue?

When you are ready, start the report form below.

Support Request

Use this only if you still need help after checking the help sections above.

Before continuing

Make sure your issue is not already covered in Account & Access or General Help.

Next step

This area can later open your actual request form or support workflow.

Chat with ELM Support

This can later open the support chat flow when it is ready.

Support chat

Reserved for direct assistance once that flow is implemented.

Can’t sign in

Try these steps before continuing to support.

Check your details

Make sure your email/ELM ID and password are entered correctly.

Try again carefully

Re-enter your credentials and make sure old saved values are not being reused.

Check account state

If you believe your account is unavailable or restricted, continue to support.

Still need help?

If you still cannot sign in after trying the steps above, continue to support.

Profiles

Help with profile basics and visibility.

Profile visibility

Profiles may behave differently depending on privacy and relationship rules.

Identity on ELM

ELM does not require real names in the way traditional social platforms often do.

Profile boundaries

Some profile information may be visible only to friends or based on account settings.

Still need help?

If you still need help with profiles, continue to support.